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Refund Policy

Last updated: 4 May 2026 · Version 2026-05-04

1. Overview

Arguably is a digital SaaS product. Payments are processed via Razorpay, a third-party payment aggregator. We are the merchant of record for all transactions and handle all customer service inquiries, returns, and refund requests directly. This Refund Policy applies to all paid subscriptions and one-time purchases made through Arguably.

2. 30-Day Money-Back Guarantee

We offer a full 30-day money-back guarantee on all purchases. If you are not satisfied for any reason, you may request a full refund within 30 days of your purchase date. No questions asked. Refund requests made after 30 days will be considered on a case-by-case basis at our discretion.

3. Subscriptions

If you cancel a subscription, you will retain access until the end of your current billing period. We do not provide pro-rated refunds for unused portions of a subscription period unless required by applicable law. You may cancel your subscription at any time from your account settings. The 30-day money-back guarantee applies to your first subscription payment only.

4. How to Request a Refund

To request a refund, email us at support@arguably.ai with:

  • Your account email address
  • The date of purchase
  • A brief reason for the request

We aim to respond within 2 business days. Approved refunds are processed via Razorpay and credited to your original payment method. Refunds typically appear within 5–7 business days depending on your bank or card issuer.

5. Non-Refundable Situations

Refunds will not be issued for: (a) accounts suspended or terminated for violation of our Terms of Service; (b) requests made solely to abuse the refund policy such as repeated purchase and refund cycles.

6. Consumer Rights

If you are a consumer in the European Union or United Kingdom, you may have additional statutory rights. For digital content, the 14-day statutory cooling-off period may not apply once access has begun with your explicit consent. Our 30-day guarantee exceeds the statutory minimum in most jurisdictions. Nothing in this policy limits your statutory rights under applicable consumer protection law.

7. Complaints

If you have a complaint about a purchase or our handling of a refund request, please contact us first at support@arguably.ai. We aim to resolve all complaints within 5 business days.

If we are unable to resolve your complaint to your satisfaction, you may refer the matter to an appropriate trade ombudsman or alternative dispute resolution service in your jurisdiction. EU residents may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Indian residents may raise disputes via the National Consumer Helpline (1800-11-4000) or a consumer forum under the Consumer Protection Act 2019. Payment-related disputes may also be raised with Razorpay via their support channels at razorpay.com.

8. Contact

Questions about refunds? Reach us at support@arguably.ai.

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